A Guide to Asiana Airlines Transit Accommodation

In reality, how valuable is Asiana Airlines Stopover Paid by Carrier

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Asiana Airlines STOPOVER PAID BY CARRIER (STPC)

Asiana Airlines runs a transit package for those passengers with long transit times – commonly known as a Stopover Paid by Carrier or STPC. In fact, some notable airlines also have an STPC policy such as Qatar Airways and Royal Jordanian also have their own STPC policies.

While the rules vary by airline, unofficially, the general rule for Asiana is that there must be a transit time of 8 hours or longer – but no more than24 hours.

Unlike Qatar Airways STPC, the eligibility rules for STPC are that well defined.
This guide hopefully will hopefully fill in any blanks and clarify the matter.

To be clear, to be able to make use of Asiana’s STPC the transit must be because there are no shorter scheduled flights for your route (i.e. Because you are forced to), not because you want to sit in the lounge for an absorbent amount of time.

SO LONG AS YOU MEET THE MINIMUM REQUIREMENTS, ROYAL JORDANIAN MAY PROVIDE HOTEL ACCOMMODATION, MEAL AND GROUND TRANSPORTATION FROM/TO AIRPORT

BASIC RULES OF
ASIANA AIRLINES STPC

Due to the benefit of this offer, Asiana naturally wants to stamp out any possible form of abuse.

This is why the airline takes a very firm view, outlining the rules and taking a “you qualify or not” approach to the STPC program.

Your only recourse for getting an STPC by Asiana is to meet all the airline’s requirements.
The rules are not very clear but you will find the PDF documents you can refer to on their website – However, the documents seem to be issued at different times – so it’s worth reading both documents.

MAIN ELIGIBILITY REQUIREMENTS

Asiana has 2 absolute rules which trip most passengers up and will render any request ineligible. These are the headline rules which provide a quick guide to see if you are eligible or not.

01

TYPE OF TICKET MATTERS

The type of ticket matters when it comes to STPC policy. In short, Passenger must not be travelling on a mileage award ticket, other airline ticket, or a ticket more than 75% discounted.

02

ONLY ON SELECTED ROUTES

Complementary STPC is only offered on select routes – Mainly they are only available where the original outbound departure destination begins from Australia or New Zealand and select US departure routes.

Sadly, the full list is not published online, so you will need to contact the call center for clarity to see if you are eligible.

ADDITIONAL CONSIDERATIONS

Additionally, there are other important rules which also need to be met, but these are more obvious and do not trip passengers up too easily.

  • There are two types of STPC provided – A day-room (or City tour in lieu) or overnight accommodation;
  • A passenger who is eligible for both overnight accommodation and day-room is only eligible for one or the other;
  • Bookings for STPC need to be made at least 7 days prior to the departure by contacting the relevant call centre;
  • STPC is only eligible for round trip ticket holder – no information published for Open-Jaw tickets;
  • in one return round trip – STPC is only offered in one direction;
  • the full itinerary must be on Asiana marked and operated flights – codeshare flights are ineligible for STPC;
  • To be eligible for Day-Use accommodation (including 1 meal and free bus transfer) -the connecting flight must be more than in Seoul;
  • To be eligible for complimentary overnight accommodation (including 2 meals and free bus transfer) – the connecting flight must be taken within 24hrs;
  • Airport transfers (from the hotel to the airport) are not provided from flights which depart from Gimpo Airport – only from Incheon Airport.
  • Blackout Period is only applicable for economy class passengers
  • Passenger can purchase a single overnight room for USD 100 per person or twin share overnight room for USD 80 per person, or USD 50 per child sharing with an adult. The charge for Day-Use is USD $60 per person.

Routes Eligible for STPC*

*When departing from Australia or New Zealand

Complimentary Day-Use accommodation

  • San Francisco, Seattle, Istanbul, Changsha, Chengdu, Guilin, Bangkok, Clark, Da Nang, Cebu, Ho Chi Minh City, Jakarta, Phnom Penh, Phuket, Singapore, Almaty, Tashkent, Saipan, Palau, Venice, Frankfurt, Ulaanbaatar, Kaohsiung, Phu Quoc, Nha Trang

Complementary Overnight Accommodation

  • China: All destination except Maccao
  • Japan (Except operating by Air Seoul Flight): Tokyo (Haneda, Narita), Osaka, Nagoya, Fukuoka, Okinawa, Miyazaki, Sendai, Sapporo, Kumamoto, Matsuyama
  • Hong Kong, Taipei, Singapore, Manila, Ho Chi Minh City, Hanoi, Bangkok, Da Nang, Phnom Penh, Jakarta
  • Kaohsiung, Phu Quoc, Nha Trang
  • Tashkent, Almaty
  • Frankfurt, Istanbul, London, Paris, Rome, Barcelona, Venice
  • New York, Seattle, Los Angeles
  • Taichung, Lisbon, Cairo

FARE ELIGIBILITY

eligible for STPC

Business class
J | C | D | Z | P

Economy Class
Y | B | M | H | E | Q | K | S | G | V

Ineligible for STPC

Business class
R | I

Economy Class
L | W | T | X | N

  • Passenger must not be travelling on a mileage award ticket
  • On a ticket marked or operated by an airline other than Asiana Airlines
  • Be a revenue ticket which is more than 75% discounted.

Blackout Dates

*Only applicable to Economy Class passengers

Departures from Australia & New Zealand

The Complimentary hotel and Day-Use hotel will not be provided to the economy passenger during the blackout period.

To all destination except USA:
21 July- 20 August

Arrival in USA:
21 July – 20 August
24 December – 11 January

**Dates subject to change year-on-year

Departures from United States of America

The Complimentary hotel and Day-Use hotel will not be provided to the economy passenger during the blackout period.

Summer season:
US departure 6/15~6/30, 7/21~8/20
Non US departure 7/21~8/20

Winter season:
US departure 12/5~12/23
US arrival 12/24~1/11

**Dates subject to change year-on-year

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