In an industry where connectivity is no longer a luxury but a necessity, Singapore Airlines is making a significant stride. Beginning July 1, 2023, the airline will roll out free and unlimited Wi-Fi across all travel classes. This decision reaffirms Singapore Airlines’ commitment to delivering superior passenger experience and leading the industry with customer-centric innovations.
What Singapore Airlines Planes Have Wi-Fi?
Almost all of SQ’s fleet has onboard WiFi, including the Airbus A350 and A380, Boeing 787-10 and Boeing 777-300ER, and the single-aisle Boeing 737 MAX 8.
The sole exception is the older Boeing 737-800s, previously flown by Singapore Airlines’ regional arm SilkAir (although these jets do have a WiFi system for streaming entertainment such as movies to passengers’ own devices).
Post-July 2023 Changes
Singapore Airlines likes to play around with its pricing from time to time.
Pre-2022 – Passengers in the ultra-luxe Suites, First Class, and Business Class, as well as top-tier PPS Club members, already enjoy complimentary Wi-Fi, regardless of their cabin.
Earlier this year, the airline extended the benefit to its KrisFlyer members travelling in Premium Economy with up to three hours of free Wi-Fi and two hours for those in Economy.
However, the game-changing move starting July 1, 2023, will see the removal of these time caps. All passengers, regardless of their travel class or loyalty program status, will have access to free, unlimited Wi-Fi. This initiative will be available across almost the entire Singapore Airlines fleet.
Singapore Airlines’ decision to offer free and unlimited in-flight Wi-Fi is a testament to its dedication to meeting the evolving needs of its passengers. This move solidifies the airline’s standing as a global leader in customer service in the aviation industry. In the face of an increasingly connected world, it will be interesting to see how this initiative further shapes the in-flight experience and industry standards.