Like many other airlines, Emirates also has a clear-cut viewpoint about name corrections on the ticket. There’re times when passengers enter their names incorrectly in the reservation form. Though it is a tiny mistake, it may get you in great trouble eventually.
Ticket name changes and corrections on Emirates is somewhat easy to change – so long as you meet the set-out criteria.
In many cases, it can be done quite easily with a phone call to customer service and providing the required proof. For the most part, if a ticket needs to be altered due to a typo or because your legal name has changed (after getting married, for example), then you should be able to get it done.
However, a word of caution as not all airlines are the same when it comes to a name change. Take for example the Student who changed his name by deed poll to avoid the extortionate admin fees on Ryanair.
Type of Amendments
Importantly, a ticket “name change’ and ‘correction’ has 2 different meanings and are not interchangeable.
A name correction allows the airline to correct the name to match a government-issued document(s) for miss-spelling, married/maiden/divorce names, legal names, secondary last name, inverted names, etc., and if the gender or age does not match between a legal document and the ticket issued.
A name change is a complete or partial change of name (such as to a new person or a relative with the same surname).
Emirates is clear that it does not allow the transfer of a ticket to someone else, by changing the name on your ticket to another person.
Emirates Ticket Name Changes
First and foremost, Name Changes from one person to another are not allowed as you would be effectively touting a ticket at a lower price than what it would potentially go for at a later date.
Emirates is clear that it does not allow the transfer of a ticket to someone else, by changing the name on your ticket to another person. To be clear, this is not a provision that enables you to change the flight name to that of your neighbour. It is a correction policy, such that if your name is slightly incorrect, it can be corrected. As opposed to a wholesale “name change”.
There is no cooling-off period.
Emirates Ticket Name Corrections
Emirates allows for name changes and allows for changes to be done quite simply over the phone.
You can correct the name on your ticket (subject to fees) if your name is misspelt on the ticket.
This must be done before the first flight of your itinerary.
For direct bookings, this must be done at least two hours before the departure of your flight. Passengers are required to contact Emirates either via their contact centre or one of their ticket offices.
For bookings made through a travel agent, you will need to make the request with the travel agent.
Fees Overview
If your name is misspelt on the ticket, you may be able to get it changed.
All markets (excluding UK, India and Brazil):
USD30 per ticket for direct bookings (i.e. Emirates website, ticket offices or contact centres) and bookings made through a travel agent (or non‑Emirates website).
UK:
GBP10.00 per ticket for direct bookings (i.e. Emirates website, ticket offices or contact centres)
GBP20.00 per ticket for bookings made through a travel agent (or non‑Emirates website).
Brazil:
No charges apply where the point of sale and the point of origin for your journey is Brazil.
India:
No charges apply where the point of sale is India.
